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Closed Captioning and the Digital-to-Analog Converter Box
Closed captioning displays the audio portion of a television program as
text on the television screen, enabling people with hearing loss and
others to better access television programming. FCC rules require DTV
equipment such as converter boxes to be capable of passing through
closed captioning. The digital-to-analog converter box receives closed
caption signals and passes those closed caption signals to your TV
automatically. In addition, many converter boxes will generate captions
through the converter box itself, thus enabling you to change the way
your captions look.
How to Control Closed Captions Through Your TV
Analog TVs that are 13 inches or larger, and were manufactured after
July 1993, can display closed captions. When using any digital-to-analog
converter box on one of these TVs, you can follow the instructions that
came with your TV to turn closed captions on/off through your TV or TV
remote control, just as you always have. If you were able to see closed
captions on your TV before you got the converter box, you will continue
to see closed captions on your TV the same way after attaching the box.
As before, captions will appear as white text on a black background.
Analog TVs that are smaller than 13 inches and TVs manufactured before
July 1993, are not required to display closed captions. If your
converter box is equipped to generate closed captions itself, however,
you may be able to see closed captions on these TVs by following the
instructions below.
How to See Closed Captions Through Converter Boxes Equipped Themselves
to Generate Closed Captions
In addition to passing through closed caption signals, many converter
boxes also include the ability to take over the captioning role that the
tuner plays in your analog TV set. To determine whether your converter
box is equipped to generate captions in this way, you should refer to
the user manual that came with the converter box. If your converter box
is equipped to generate captions in this way, then follow the
instructions that came with the converter box to turn closed captions
on/off via your converter box or converter box remote control. When you
access the closed captions in this way, you also will be able to change
the way your digital captions look. The converter box will come with
instructions on how to change the caption size, font (style), caption
color, background color, and opacity. This ability to adjust your
captions is something you cannot do now with an analog television and
analog captions.
What To Do if You Have Problems with Getting Captions
If you turn on the digital-to-analog converter box and see a double row
of overlapping captions, it may mean you are seeing captions through
both your TV and your digital-to-analog converter box. You should turn
off the closed captioning function either on your television or on the
converter box.
If you are able to get captions when you tune to one station, but not
another, most likely this is not a problem with your converter box. You
should contact the television station airing the program that does not
have captions.
If you are using a digital-to-analog converter box with an analog TV set
and cannot see any captions, you should contact the manufacturer of the
converter box.
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