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| HOT OFFER! |
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| Affiliate Program |
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1. When can I apply for my coupons? |
| You can apply for a coupon between January 1, 2008
and March 31, 2009, while supplies last. |
| 2. How do I request a
coupon? |
Between January 1, 2008 and March 31, 2009, you can
request a coupon while supplies last in one of four ways:
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Apply online. Click
here to apply online. |
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Call the Coupon Program 24-hour hotline 1-888-DTV-2009
(1-888-388-2009). Hearing-impaired consumers can use our TTY
service by calling: 1-877-530-2634 (English/TTY) or
1-866-495-1161 (Spanish/TTY). |
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Mail a coupon application to: PO BOX 2000, Portland, OR
97208-2000. Download a Coupon Application here. |
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Fax a coupon application to 1-877-DTV-4ME2 (1-877-388-4632) |
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The consumer contact center will operate in six languages in
addition to English: French, Russian, Simplified Chinese,
Spanish, Tagalog and Vietnamese. The contact center will be
accessible for hearing-impaired persons through a TTY number.
The contact center and website can help answer questions you may
have about obtaining and redeeming coupons, checking the status
of your coupon request, and other issues. |
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| 3. Are coupon applications
available any place else such as the library or grocery store? |
| NTIA is working with its partners to make
applications available in the places where it makes the most sense for
each community. The easiest way to apply is to call 1-888-388-2009, or,
apply online. If you don't have a computer, your local library probably
has computer terminals for public use. |
| 4. Will retailers make
coupon applications available in their stores? |
| Some retailers may offer coupon application forms
at their stores. Retailers, however, cannot provide the coupons;
consumers must request them from the Government. The decision to provide
applications is up to each retailer. The easiest way to apply is to call
1-888-388-2009, or apply online. |
| 5. When will I get
my coupons? |
| Coupons will be mailed to households with approved
applications starting in late February. |
| 6.
What will the TV converter box coupon look like? |
| Coupons will look like plastic credit cards or gift
cards used widely in the retail industry. Unlike gift cards, TV
converter box coupons will carry no stored value and can only be used
towards the purchase of eligible TV converter boxes. |
| 7. Are all consumers
eligible for the coupon program? |
| Yes, but supplies are limited. There are 22.25
million coupons available to all U.S. households. Once those coupons
have been used, there are an additional 11.25 million coupons available
only to households that solely receive their TV broadcasts over-the-air
using an antenna. Households with TVs connected to cable, satellite or
other pay TV service are not eligible for this second batch of coupons.
Consumers can apply for coupons until March 31, 2009, or until the funds
are exhausted. |
| 8. How many coupons can I
request? |
| Each household can request a maximum of two
coupons. Each coupon may be applied towards the purchase of a single
converter box. The coupons can be ordered one at a time or both at the
same time. |
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9. What information do I need to provide the government to request my
coupons? |
| The TV converter box coupon application requires
that you provide your name, household address, number of coupons
requested (maximum of two) and whether you subscribe to cable, satellite
or other pay television service. |
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10. Will the government use my name and address for other purposes? |
| No. Your personal information is protected under
privacy laws and will not be sold or used for other purposes other than
administering the NTIA Coupon Program. |
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11. Are nursing homes, group homes and other institutions eligible for
coupons? |
| Applicants must meet the Census definition of a
household as consisting of “all persons who currently occupy a house,
apartment, mobile home, group of rooms, or single room that is occupied
as separate living quarters and has a separate U.S. postal address.” A
household is defined as separate living quarters with a separate U.S.
Postal address. This definition includes all households located in U.S.
Territories, but does not include Post Office Boxes. |
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12. Can I apply for someone who is unable to apply for themselves, such
as an elderly parent? |
| Yes, but you will need to use their home address
which will be validated for eligibility. Only two coupons can be used
per U.S. household address, and the coupons are intended for the
resident of that household. |
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13. What if I receive my mail at a Post Office Box? |
| The government can mail coupons to Post Office
boxes in areas without home mail delivery. Post Office boxes will be
accepted only for households on Indian reservations, Alaskan Native
villages and other rural areas. The government may request additional
information to validate the physical location of these households. |
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